Revenue reporting
Occupancy, revenue and promotions by date of stay, traceable down to the booking.
Clients · Hospitality · Multi-site
Reporting and operations for a co-living operator with sites in Europe.
A co-living and retreat operator needed numbers it could trust and an operation that did not depend on a few people’s memory. We connected its booking system to reporting, reconciled bookings with the CRM and documented how each house runs.
- Industry
- Hospitality, multi-site
- Engagement
- Monthly partnership
- Started
- March 2026
- Tools
n8n
Supabase
ClickUp
Telegram
WhatsApp
BeforeBookings and paymentsBooking systemLeads and dealsCRM
Know-how in old documentsConfluence
Know-how in old documentsConfluence
Built by Alma IntelReporting + integrations + documentation- Revenue reporting
- Booking and CRM reconciliation
- Hourly reviewer
- Knowledge base
NowDashboards for managementReportingAlerts when something is offTelegramOnboarding staff can followClickUp
Alerts when something is offTelegramOnboarding staff can followClickUpThe situation
Where they started.
Revenue looked different depending on who you asked: the booking system said one thing and the CRM another. Know-how lived in outdated documents and in a few people’s heads, and staff rotated often.
A drop in revenue one month turned out to be rates loaded wrongly, and nobody had noticed for weeks.
What we built
The pieces.
Booking and CRM reconciliation
Bookings and CRM deals are compared every morning. Differences become a review list instead of silent corrections.
Hourly reviewer
270 checks run every hour and alert the team on Telegram when something looks wrong.
Knowledge base
Processes moved from old documents into ClickUp, so new staff can onboard themselves.
A normal day
How it works now.
- Every hour, new bookings and payments sync from the booking system.
- Early in the morning, bookings are reconciled with the CRM.
- The reviewer runs its checks and flags anything unusual on Telegram.
- Management opens a dashboard whose numbers match the bookings.
In numbers
What it handles.
547bookings reconciled since July 2025
270checks every hour
22units across the sites
Figures from the live systems, October 2026. Client name withheld.
What’s next
Where it goes from here.
Lead intake into the new CRM and AI assistants for guest questions.